As you know, it’s regulations in Australia to have your child seated in a proper car seat while in the car.
So since my friends in Adelaide either don’t have a spare one to loan me, or that their kids are already grown, I had to bring my own on this trip (I also had to bring Caitlin’s child toilet seat too, but that’s another story!)
Going there was ok. After all we checked in at KL Sentral where there was a rather menacing looking guy offering a plastic-wrapping service for your luggage: RM10 for “large” bags. It’s not regulations to have your luggage wrapped; as I was explaining to the passenger in front of me at the check in queue. it’s really only a matter of preference. Plus, it makes it harder for would-be thieves to break into your luggage. With the plastic wrap I also thought it would give the seat some level of protection.
It was on the way back that got me. Adelaide airport; and dare i say most Australian airports, do not have this service available. So I checked it in “naked”.
After arrival, my fears were confirmed when I saw it come around the carousel in a tray. From a distance I could see black where there shouldn’t be, and white where there also shouldn’t be.
So, I picked up the pieces, literally, and got our belongings onto the trolley to board the express train. Generally, damaged baggage ought to be reported on the spot. However, there is actually a 7 day window where you can still lodge your report. Not wanting to hang around the airport too long with a hungry toddler, I decided to lodge the report at another time.
I did make sure that I had proof of the damage though, so I took this, and a few more shots of the damage, whilst on the express train.
![]()
Before this post, I had already sent the photos plus a note to the relevant authorities, as my official report of baggage damage.
There.
Oh that is so annoying isn’t it? I am still chasing up a certain Australian domestic airline after our pram was badly damaged on the first leg of our holiday in October.
I’ve decided to hire rather than take any equipment next time…
Oh dear….that really sucks!!! Hope they give you cash compensation sufficient to get another one here. But as Hissychick said…now we know things can be rented instead of brought over.
Next time we know what to do!
So, how did you move around in the end? With the cleaned up but broken ‘a-bit’ car seat?
[ Ann's last blog post..Dressing up Christmas ]
Arrgh. These are the kinds of hassle we don’t need.
Hope you have a spare one for now…
Also good that you work with the airlines and know how to do deal with such problems a little more than some of us. Hope you get your compensation back soon.
[ Moomykin's last blog post..Slow to Blog ]